Give patients their records — without the phone calls.
Patients sign in with their mobile to see queue position, appointments, prescriptions, reports and bills.
How it works
The everyday workflow
- 1
Clinic invites the patient
- 2
Patient signs in with mobile OTP
- 3
Sees their records
- 4
Books or reschedules
- 5
Downloads documents
Capabilities
What patient portal includes
Mobile sign-in
OTP login, with email as a backup.
Queue position
See how many are ahead in real time.
Self-service booking
Book, move or cancel within your rules.
Records
Prescriptions, reports, bills and documents.
Family profiles
Manage children and parents from one login.
Several clinics
Switch between clinics using SmartPilot.
For your team
Better for every role
Patients
Everything on their phone.
Reception
Fewer 'please resend my report' calls.
Owners
A modern patient experience.
Connected
Works with the rest of SmartPilot
Same patient, same record — no re-typing between modules.
Made for the phone
A simple portal patients can use without training.
Illustration with made-up sample data.
Booking at
Lotus Family Clinic
Koramangala, Bengaluru
Choose a doctor
Dr. Mehta
General physician
Dr. Iyer
Dentist
Tue, 06 Oct
FAQ
Common questions
Try patient portal in your clinic
Start free, or let our team set it up with you.