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Clinic software comparison

Evaluating a DocPulse alternative?

Put your actual clinic workflow alongside SmartPilot. Test reception, patient records, prescriptions and billing—not a feature list alone.

All comparisons

Compare the product and plan you actually use.

DocPulse's official clinic pages describe appointments, medical records and billing, with other modules depending on the product. Its published terms state annual payment unless otherwise agreed, applicable GST and a one-year minimum. Compare your actual quote with SmartPilot's published monthly and annual plans. This checklist does not claim that DocPulse lacks WhatsApp, queues or exports; confirm those details directly with the vendor.

Side by side

The decisions that matter at reception

Capabilities vary by vendor and plan. Use your existing product's actual features as the baseline.

Patient data

DocPulse: Check your vendor's data access, export, backup and retention terms.

Your clinic records, not a shared patient marketplace.

Organisation-isolated records, staff permissions and private patient documents. Your clinic controls who accesses its records; see our Privacy Policy for processing and retention terms.

WhatsApp alerts

DocPulse: Check whether alerts use approved templates, patient preferences and a clinic-specific sender.

Clinic-named updates tied to real events.

Approved WhatsApp templates for appointments, queue updates, receipts and portal invitations. Sends use saved patient details and clinic settings; a dedicated clinic WhatsApp number is not included. Delivery depends on provider setup and patient availability.

Booking commissions

DocPulse: Fees vary; separate software charges from payment-gateway and booking fees.

0% SmartPilot booking commission.

SmartPilot does not take a per-booking commission. Your plan subscription, applicable taxes, messaging charges and payment-provider transaction fees are separate.

Billing & GST

DocPulse: Check support for Indian invoices, configured taxes, split payments and payment reconciliation.

Indian invoices, configured taxes and split payments.

Record cash, UPI, card and other supported methods, including part payments. Tax amounts follow your invoice configuration; this is not automatic GST filing or a guarantee of tax compliance.

Vendor sources · review alongside your own agreement.

WhatsApp-first queue

One scan. A connected patient visit.

Your clinic's booking QR connects arrival to reception. WhatsApp updates are tied to real appointment and queue events.

  1. Book or join from the clinic QR

    Patients use your clinic's booking page; queue joining follows the settings you enable.

  2. Reception works from one queue

    Tokens and consultation status stay connected. The reception display masks patient names.

  3. Send the right update

    Approved templates cover queue tokens, almost-your-turn and now-serving updates, subject to clinic settings and provider delivery.

Illustrative reception display · sample tokens

SmartPilot Live · OPD

10:42 AM

Room 1 · Dr. Mehta

A021

Please proceed

Room 2 · Dr. Iyer

A014

Please proceed

Up next

A022 · R***a S.A023 · P***a K.W004 · M***n D.A024 · S***i R.

Published pricing

0% booking commission. Clear plan costs.

SmartPilot's subscription is separate from applicable taxes, messaging charges and payment-provider transaction fees.

Starter

₹1,499 / month

₹14,990 billed annually

For solo practitioners and small clinics.

View plan details

Growth

₹3,499 / month

₹34,990 billed annually

For growing clinics, polyclinics and diagnostic centres.

View plan details

Scale

₹6,999 / month

₹69,990 billed annually

For nursing homes, larger clinics and growing hospitals.

View plan details

Custom

Contact sales

Scope and pricing agreed separately.

For hospitals, large healthcare groups and custom requirements.

View plan details

Standard trial: 30 days on Growth features, no card required. Advanced engagement and online patient payments are Growth and above; hospital workflows are Scale and above. See current plan inclusions and any founding-clinic offer on the pricing page.

Before you switch

Pilot first. Move deliberately.

  1. 01

    List essential workflows and exportable records.

  2. 02

    Confirm data formats and migration scope with our team.

  3. 03

    Run a small pilot and reconcile balances before switching.

Questions to take into your demo

  • Which modules, branches and staff are included in my quote?
  • What does WhatsApp setup and ongoing messaging cost?
  • What export, implementation and support terms apply if I switch?

Migration scope and data formats must be agreed separately; there is no automatic importer for every vendor. Tax calculations follow your invoice settings, not automatic GST filing or guaranteed compliance. Vendor names belong to their respective owners; SmartPilot is not affiliated with them.

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