Starter
₹1,499 / month
₹14,990 billed annually
For solo practitioners and small clinics.
View plan detailsClinic software comparison
Practo Ray alternative for Indian clinics
Compare clinic operations, not just a patient listing. SmartPilot brings QR booking, the reception queue, consultations and billing into one clinic-led workflow.
All comparisonsRay, Prime and a clinic operating system are not the same purchase.
Practo Ray is practice-management software; Practo Prime has its own provider terms and technology fees. SmartPilot is a clinic and hospital operating system, not a patient-acquisition marketplace. If discovery is important to your practice, evaluate that separately from your daily operations.
Side by side
The decisions that matter at reception
Practo Ray and Prime are different products. Compare the data terms, messaging and fees in your own agreement.
Practo & Practo Ray · what to evaluate
SmartPilot · what is included
Patient data
Practo & Practo Ray: Practo says Ray doctors control their patient database and communications. Review your product's data-use terms and export options.
Your clinic records, not a shared patient marketplace.
Organisation-isolated records, staff permissions and private patient documents. Your clinic controls who accesses its records; see our Privacy Policy for processing and retention terms.
WhatsApp alerts
Practo & Practo Ray: Messaging depends on your Practo product and workflow; compare included channels, patient consent and sender identity.
Clinic-named updates tied to real events.
Approved WhatsApp templates for appointments, queue updates, receipts and portal invitations. Sends use saved patient details and clinic settings; a dedicated clinic WhatsApp number is not included. Delivery depends on provider setup and patient availability.
Booking commissions
Practo & Practo Ray: Practo Prime describes connection-based technology fees, not a universal commission on every booking. Check your insertion order and Ray subscription charges.
0% SmartPilot booking commission.
SmartPilot does not take a per-booking commission. Your plan subscription, applicable taxes, messaging charges and payment-provider transaction fees are separate.
Billing & GST
Practo & Practo Ray: Ray includes billing features; compare the invoice, tax and reconciliation tools in your specific product.
Indian invoices, configured taxes and split payments.
Record cash, UPI, card and other supported methods, including part payments. Tax amounts follow your invoice configuration; this is not automatic GST filing or a guarantee of tax compliance.
Vendor sources · review alongside your own agreement.
WhatsApp-first queue
One scan. A connected patient visit.
Your clinic's booking QR connects arrival to reception. WhatsApp updates are tied to real appointment and queue events.
Book or join from the clinic QR
Patients use your clinic's booking page; queue joining follows the settings you enable.
Reception works from one queue
Tokens and consultation status stay connected. The reception display masks patient names.
Send the right update
Approved templates cover queue tokens, almost-your-turn and now-serving updates, subject to clinic settings and provider delivery.
Illustrative reception display · sample tokens
SmartPilot Live · OPD
10:42 AM
Room 1 · Dr. Mehta
A021
Please proceed
Room 2 · Dr. Iyer
A014
Please proceed
Up next
A022 · R***a S.A023 · P***a K.W004 · M***n D.A024 · S***i R.
Published pricing
0% booking commission. Clear plan costs.
SmartPilot's subscription is separate from applicable taxes, messaging charges and payment-provider transaction fees.
Growth
₹3,499 / month
₹34,990 billed annually
For growing clinics, polyclinics and diagnostic centres.
View plan detailsScale
₹6,999 / month
₹69,990 billed annually
For nursing homes, larger clinics and growing hospitals.
View plan detailsCustom
Contact sales
Scope and pricing agreed separately.
For hospitals, large healthcare groups and custom requirements.
View plan detailsStandard trial: 30 days on Growth features, no card required. Advanced engagement and online patient payments are Growth and above; hospital workflows are Scale and above. See current plan inclusions and any founding-clinic offer on the pricing page.
Before you switch
Pilot first. Move deliberately.
- 01
Review your agreement, notice period and available exports.
- 02
Ask for a sample export and discuss supported fields with our team.
- 03
Pilot new visits before moving your daily operations.
Questions to take into your demo
- Which records and documents can I export, and in what format?
- Which fees belong to Ray, Prime, messaging or payment processing?
- Can my team test booking, consultation and part-payment workflows before switching?
Migration scope and data formats must be agreed separately; there is no automatic importer for every vendor. Tax calculations follow your invoice settings, not automatic GST filing or guaranteed compliance. Vendor names belong to their respective owners; SmartPilot is not affiliated with them.